With our "Unlimited Geeks for Your Business" approach, you gain endless access to our IT and web experts, handling everything from troubleshooting glitches to SEO tweaks without caps on requests. This means no more worrying about extra fees or delays—your business gets the support it needs right when issues arise, helping you stay focused on growth while we manage the tech side seamlessly and get your more customers.

Subscribing integrates us into your team: choose a plan, then submit tasks via our secure portal, email, chat, or phone. We assess urgency and deliver solutions swiftly, covering IT troubleshooting to web updates. For businesses, this means effortless tech management, freeing you to handle core operations while we resolve disruptions and enhance your digital presence smoothly.

Simply log into our secure portal or contact us via email, chat, or phone with details like “My email isn’t working,” “Computer keeps crashing,” “Add a booking page to my site,” or “Create a social media post.” We confirm receipt instantly and assign an expert to handle it efficiently. For Luxembourg small businesses, this flexible process ensures your tech and web needs are addressed smoothly to keep your operations running without hassle.

Enjoy unlimited access to core IT Support (troubleshooting, cybersecurity, AI integrations) and Digital Marketing (website updates, SEO, social media), all managed remotely in your plan. Addons like blog writing with multilingual content, extra user licenses, or hosting upgrades are available separately as per-user seats or services. Onsite support for IT plans is not included but offered at an hourly fee. For Luxembourg SMBs, this clear structure simplifies tech needs, letting you scale affordably while boosting efficiency and growth.

We often respond in minutes when available, acknowledging requests within an hour, and resolve most within 24-48 hours, with urgent IT issues like crashes prioritized for faster fixes. This rapid response ensures your tech and web needs, like website updates or troubleshooting, are handled efficiently, keeping your operations smooth and supporting your business growth.

Create requests 24/7 via our portal, chat, or email, handled during business hours, with our 24/7 support bot tackling basic tasks instantly. Extended hours or emergency plans for critical issues are available upon request. This ensures your business gets timely tech and web support, keeping operations smooth and human-focused for your needs.

Yes, you can cancel or switch plans anytime—our 12-month terms are flexible, and we’ll discuss adjustments if your business needs change. This keeps your tech and web solutions adaptable, ensuring your business grows without feeling locked in.

Plans start at affordable monthly rates tailored to your business size—contact us for a quote. We don’t offer a free trial due to our significant upfront investment in your support. Some plans have a waitlist to ensure quality, prioritizing first-on-list contact. This ensures our tech and web solutions deliver lasting value for your business growth.